EXCELLENCE AT THE HEART OF
THE CLIENT & EMPLOYEE EXPERIENCE
Our Story, Your Story
Helping you measure, design, and enrich the client and employee experience, a true lever of differentiation.
Our Expertise at the service of your Success
-
Quality Measurement: Assess the operational excellence and emotional impact truly delivered by your services.
-
Service Design: Craft meaningful, distinctive customer journeys.
-
Tailored Training: Management, relational excellence, sales, luxury codes, leadership, HR… Our team of experts empowers your teams embody your brand promise.
Make your customer and employee experience
unforgettable with Excel Place.
EXCEPTIONAL EXPERTISE
DEDICATED TO YOUR PERFORMANCE
Rooted in the Demanding World of High-End Hospitality, our expertise is built on a culture of relational excellence.
This attention to detail now inspires companies seeking to elevate their customer experience, strengthen team loyalty, and drive revenue growth.
We design tailor-made programs for the luxury, retail, cosmetics, champagne, and healthcare sectors to support their move upmarket.
Your teams benefit from the very best: seasoned experts, carefully selected for their proven know-how and on-the-ground impact.
A 360° VISION TO BOOST YOUR PERFORMANCE
As experts in quality and customer relations, Excel Place supports you in rolling out your strategy with a comprehensive range of tailored services.
Our solutions provide a 360° view of your establishment, helping you enhance service quality, boost revenue, and increase customer loyalty.
Our experts specialize in mystery guest evaluations,
customized training, consulting.
TRAINED MYSTERY GUESTS
TO REVEAL WHAT OTHERS CAN’T SEE
